Practical guide · 5 steps
Get started
Find your customer, systems and settings.
Before you start
You need a Linkivo account. New customers start through Get started on the home page. Setup for combinations with e-conomic is agreed with Linkivo.
Step by step
Log in
Open Log in and use your account. Complete one-time code verification if prompted.
Check the selected customer
Check the customer name at the top of the dashboard. If you have access to several customers, select the right one before making changes.
Check your connections
Open Customer information and check that the relevant systems are connected. Your system combination and permissions determine which tabs and actions you see.
Open settings
Go to Settings. Shopify + Rackbeat settings are grouped into operations and notifications, data flow, rules and controls, and Rackbeat reference data. Order workflows have a separate tab when available.
Review a result
Open Runs and select a run. Read its summary and investigate warnings or approvals before changing more settings.
What you should see afterwards
You know which customer you are working on, which systems are connected and where to find settings and results.
If you get stuck
- Missing a tab or button? Ask your administrator to check customer access and product permissions.
- No runs yet? Check connections and configuration. A manual run can transfer real data; it is not a preview.
Checked against the interface on 16 October 2026.